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Conflict Resolution at the Workplace
Conflict is an inevitable part of our lives, a common misconception regarding conflict is that "Harmony is Normal" and "Conflict is Abnormal". In fact individual differences are a norm rather than an exception. When we accept the fact that people are bound to have differing points of view then we have to agree that conflicts are also normal. Here are some suggestions on how to handle conflict.
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People Skills at the Workplace
32 year old Shiamak is brilliant, creative, energetic and aggressive. A financial and strategic genius is what some would call him. Despite his brilliance and talent Shiamak is perceived by his peers and subordinates as self promoting, remote and intolerant. Relationships with his peers and subordinates were not a priority with him. He has just discovered a major production setback in an extensively publicized new product. Thousands of orders have been delayed, angry customers are furious and who knows how this news will affect the company's stocks. Things would not have reached such a crisis for Shiamak, if he had understood the value of building relationship with his peers and had his subordinates found him approachable, he might have been able to appreciate the cross-functional challenges of developing this particular product. Like so many other talented people he lacks the emotional competencies that would help him work better as a team.
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Anger in the Workplace
Some people have learnt to use anger as a means to get their own way in personal life, and so continue to use this even at work. But what we need to realise is that uncontrolled anger is perceived negatively at workplace. It pays to look at managing anger.
